Privacy Policy & Terms

Privacy Policy
Perplext is committed to protecting your privacy. When you visit perplext.com, we automatically collect certain browsing data — such as your IP address, browser type, pages visited, and time spent on the site — for the purpose of improving your experience and maintaining site security. We use cookies to remember your preferences and understand how visitors interact with our site. You may disable cookies through your browser settings, though some site features may not function as intended.

We do not sell, trade, or transfer your personal information to any third parties. We do not use third-party tracking services, advertising networks, or analytics platforms. Any data collected through this site is used solely by Perplext for internal purposes and is never shared with outside organizations.

SMS / Text Messaging

Perplext, LLC operates an SMS notification program called Perplext Operational Alerts. This section explains what mobile information we collect, how we use it, and how it is protected.

Information we collect. When you opt in at https://www.perplext.com/sms, we collect your name and the mobile phone number you provide, along with the date and time of your consent. We do not collect mobile information from any other source.

How we use it. We use your mobile number solely to send you automated operational and account notifications — order confirmations, inventory and stock-level alerts, shipment and manufacturing status updates, and account activity. These messages are transactional. We do not send marketing or promotional text messages, and we do not send text messages on behalf of any third party.

No sharing, sale, or transfer. Mobile opt-in information and phone numbers are never sold, shared, rented, or transferred to any third party or affiliate for any purpose, including marketing. SMS consent is never shared with third parties. Mobile information is not shared with subcontractors, affiliates, or partners for marketing or promotional purposes.

Message frequency and cost. Message frequency varies. Message and data rates may apply.

Opting out and getting help. Reply STOP to any message to unsubscribe at any time. Reply HELP for assistance, or email info@perplext.com.

Retention. We retain your mobile number and consent record only for as long as you remain opted in, plus the period required to demonstrate compliance. When you opt out, your number is removed from the sending list.

Full program terms. Complete SMS Terms of Service — including program description, frequency, cost, and opt-out instructions — are published at https://www.perplext.com/sms-terms.


EU/EEA & UK GDPR Representatives (Article 27)

If you are located in the EU or UK and have questions or concerns regarding your personal data, you may contact our appointed GDPR representative:

EU Representative:
Euverify Ltd (Ireland)
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork
T23 AT2P
Ireland
Email: gdpr@euverify.com

UK Representative:
Euverify Ltd (UK)
3rd Floor
86-90 Paul Street
London
EC2A 4NE
United Kingdom
Email: gdpr@euverify.com

To submit a Data Subject Access Request (DSAR), data deletion request, or any other GDPR-related inquiry, please use our secure portal at: https://gdpr.euverify.com/verify/c8a15290-e95b-4c8c-80ef-9477a8729916

This link allows you to verify our appointed representative and submit GDPR requests directly. Requests submitted through this portal are logged and tracked to ensure timely response and compliance.